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Warranties


Tara's products are built to fit your pool and your life. Our commitment to quality and service take the worry out of your purchase.

We back our products with the best warranties in the industry to give you peace of mind. Please be sure to register your warranty to receive full product support.


Vinyl Liner - 20 Year Limited Liner Warranty effective 01/01/2024

20 year Limited Liner Warranty (Effective 01/01/2024)

Tara warrants that this liner will not leak due to seam separation under normal conditions of wear, exposure, and usage for 20 years from the date of installation. During the first two years, if a Tara vinyl liner fails because of a manufacturer's defect at a welded seam, Tara will repair or replace the liner at no cost. After the initial two years, charges for liner replacement will apply according to the schedule below, based on the suggested retail price at the time of replacement:

3rd year: 30%
4th year: 40%
5th year: 50%
6th year: 60%
7th year: 70%
8th to 20th year: 80%

Tara does not oversee the installation or maintenance of the pool once the liner is installed. It is the installer’s responsibility to ensure the liner is installed in a pool identical to the dimensions provided to Tara, and that the liner is placed in a smooth shell without rough spots, like rust or gravel. The ideal base for the liner is fine-grade pure sand or vermiculite. If the liner doesn't appear to fit properly, the installer must contact Tara MFG before filling the pool with water.

Immediately after installation, the water chemistry should be balanced according to the recommendations on the back of this warranty card. Maintaining proper water balance is crucial and the homeowner's responsibility. This warranty does not cover liner damage due to improper water balance. We require a record of chemical applications for warranty claims.

In some rare cases, insects such as ants or termites may damage a vinyl liner. We recommend having an exterminator treat the area around a new pool construction site or where a new liner will be installed.

Additional Terms and Conditions:

  • This warranty is exclusively for residential swimming pool liners.
  • Report any liner issues to Tara in writing or via email within 30 days.
  • Tara may opt to repair or replace a failing or ill-fitting liner and can authorize a professional for repairs.
  • Do not leave your pool empty. Document any defects with photos or videos before attempting repairs, to aid warranty assessments.
  • Questions regarding warranty terms can be addressed to Tara's Warranty Department via the provided contact details.
  • Note that Tara purchases premium grade vinyl but is not the manufacturer. Therefore, material failures like fading, discoloration, staining, or physical alterations are not covered under this warranty and should be directed to the material's manufacturer.

Exclusions:

  • Tara’s warranty does not cover liner damage from tears, punctures, abuse, excessive strain, improper installation, chemical damage, improper use of salt-chlorine systems, natural disasters, extreme temperatures or including damage from intense light reflection from high-efficiency windows or other reflective surfaces.
  • When using automatic pool covers, regularly and safely uncover or vent the pool to avoid chlorine vapor buildup. Excessive chlorine vapor can cause premature liner failure and is not covered under this warranty.
  • The decorative print pattern of the liner is not covered.
  • Unauthorized continued use of a poorly fitting or defective liner voids this warranty.
  • Tara is not responsible for additional costs such as labor, replacement water or chemicals, or subsequent damages due to leaks. Tara also disclaims liability for violations of local building codes due to pool installation.

Your rights under this warranty may vary by state. Warranty registration must be completed online or mailed to Tara within 30 days of purchase; failure to do so invalidates the warranty. Proof of purchase is required for all claims.

DOWNLOAD THE TARA VINYL LINER WARRANTY CARD

Vinyl Liner - Warranty for liners purchased between 01/01/2020 - 12/31/2023

Effective 01/01/2020 - 12/31/2023
Tara Liners warrants that this liner will not leak due to a seam separation under normal wear, exposure and usage for a period of twenty (20) years from date of purchase. This liner warranty has a twenty year limited pro-ration period. If a Tara vinyl liner fails due to a separation in a welded seam resulting from a manufacturer's defect during the first two years from date of installation, Tara Liners will either repair at no charge, or replace the liner on a product replacement basis. In order to receive a credit for water or labor, during the first two years of warranty coverage, a piece of the defective liner showing the manufacturer's defect must be sent to Tara at the address listed above. After the second year has expired, a charge will be made equal to the following schedule based on suggested retail price at the time of replacement: 3rd year 30%; 4th year 40%; 5th year 50%; 6th year 60%; 7th year 70%; 8th year - 20th year 80%.

Tara Liners does not pay water, labor or freight allowance on pro-rated warranties. 

Tara Liners has no control of the installation or maintenance of the pool once the liner has been installed. It is up to the installer to make sure the liner is being installed in a pool identical to the dimensions given to Tara Liners for construction of the liner, and that the liner is being dropped in a suitable shell, free of rough spots under the liner (rust gravel, or any type of abrasive surfaces) to which the liner will come in contact. The most suitable type of surface to put under the liner is a very fine grade of pure sand or vermiculite. IF FOR SOME REASON THE LINER DOES NOT APPEAR TO PROPERLY FIT THE POOL, THE INSTALLER SHOULD CONTACT TARA LINERS IMMEDIATELY BEFORE ATTEMPTING TO FILL THE POOL WITH WATER.

Once the liner has been installed the water should be balanced to the recommended levels immediately! A guide for the correct water balance is outlined on the back of the warranty card. It is up to the homeowner to insure that the water is properly balanced at all times. Our warranty does not cover damage to the liner caused by an improper water balance, which can and will cause severe damage to the liner. When submitting warranty claims, we prefer to have a record of chemical applications.

Although it is not common, it has been acknowledged that ants, termites, and various other insects will sometimes eat holes in a vinyl liner. It might be wise to have an exterminator treat the ground in the area where a new pool is being constructed, or treat the ground in the pool area prior to installing the new liner in the pool.

This warranty is subject to the following additional terms and conditions:

A liner failure must be reported in written or email correspondence directly to Tara Liners within thirty (30) days of the failure. You will then be contacted by an employee of Tara Liners who will let you know the steps to follow, in submitting a claim. Tara Liners reserves the right to repair or replace, at the option of Tara Liners, any liner appearing to fail or improperly fit the pool. Tara Liners also reserves the right to authorize or elect a qualified pool repairman to make the necessary repairs in order for the liner to perform its basic functions. It is unwise to allow a pool to stand empty. If you experience an alleged defect in your liner, try to photograph or video the area in question prior to patching the liner. This will allow Tara Liners to make a determination of warranty prior to having the liner replaced.

Any questions regarding the terms and conditions of this warranty may be directed to the Warranty Department at Tara Liners by writing or calling. The address and phone number for warranty claims is listed above.

Tara Liners strives to buy premium grade vinyl. However, since this vinyl is not manufactured or produced by Tara Liners, any failure due to material defects including, but not limited to fading, discoloration, staining or changes in physical characteristics are not covered under Tara Liners limited warranty. Any such material defects shall be referred to the manufacturer of such material who is solely responsible to the claim.

Tara Liners liner warranty does not apply to tears, punctures, damage caused by undue abuse, excessive strain, improper installation procedures, chemical damage regardless of origin or type of administration, fading, damage results from improper use of salt-chlorine generation systems, or acts of God such as ice damage or failure caused by exceptional temperature extremes, consumer negligence, pool cleaning equipment, scuffing, issues from draining your pool or improper assembly or installation. Decorative color trim printings used on the liner are excluded from our warranty coverage. If the liner fits poorly, or fails during installation, continued use of the liner without written consent by Tara Liners voids this warranty. We disclaim any liability for the cost of liner removal and reinstallation or water and chemical replacement. We expressly renounce and disclaim for consequential damages to property of purchaser or any other person. In addition, Tara Liners will not assume any liability if the pool installation violates local building codes.

This warranty gives you specific rights and you may also have other rights, which may vary from State to State. The warranty registration must be completed online or mailed to Tara Liners within thirty (30) days of purchase; otherwise Tara Liners limited warranty will be invalid. Proof of purchase must be presented with any claim.

Vinyl Liner - Warranty for liners purchased between 01/01/2015 - 12/31/2019

For Tara Liners purchased 01/01/2015 - 12/31/2019
Tara Liners warrants that this liner will not leak due to a seam separation under normal wear, exposure and usage for a period of twenty (20) years from date of purchase. This liner warranty has a twenty year limited pro-ration period. If Tara Liners confirms a manufacturer's defect in the liner of your claim during the first five years from date of installation, Tara Liners will either repair at no charge, or replace the liner on a product replacement basis.

After the fifth year has expired, a charge will be made equal to the following schedule based on suggested retail price at the time of replacement:

  • 6th year 60%
  • 7th year 70%
  • 8th year - 20th year 80%.

Tara Liners does not pay water or labor allowance on pro-rated warranties.

Tara Liners has no control of the installation or maintenance of the pool once the liner has been installed. It is up to the installer to make sure the liner is being installed in a pool identical to the dimensions given to Tara Liners for construction of the liner, and that the liner is being dropped in a suitable shell, free of rough spots under the liner (rust gravel, or any type of abrasive surfaces) to which the liner will come in contact. The most suitable type of surface to put under the liner is a very fine grade of pure sand or vermiculite.

If for some reason the liner does not appear to properly fit the pool, the installer should contact Tara Liners immediately before attempting to fill the pool with water.

Once the liner has been installed the water should be balanced to the recommended levels immediately! A guide for the correct water balance is outlined on the back of the warranty card. It is up to the homeowner to insure that the water is properly balanced at all times. Our warranty does not cover damage to the liner caused by an improper water balance, which can and will cause severe damage to the liner.

Although it is not a very frequent occurrence, it has been known for some time that ants, termites, and various other insects will sometimes eat holes in a vinyl liner. It might be wise to have an exterminator treat the ground in the area where a new pool is being constructed, or treat the ground in the pool area prior to installing the new liner in the pool.

This warranty is subject to the following additional terms and conditions:

A liner failure must be reported in writing or email directly to Tara Liners within thirty (30) days of the failure. You will then be contacted by an employee of Tara Liners who will let you know the steps to follow, to handle the situation. Tara Liners reserves the right to repair or replace, at the option of Tara Liners, any liner appearing to fail or improperly fit the pool. Tara Liners also reserves the right to authorize or elect a qualified pool repairman to make the necessary repairs in order for the liner to perform its basic functions. It is unwise to allow a pool to stand empty. If you experience an alleged defect in your liner, try to photograph or videotape the area in question prior to patching the liner. Quite often this will allow Tara Liners to make a determination of warranty prior to having the liner replaced.

Any questions regarding the terms and conditions of this warranty may be directed to the Warranty Department at Tara Liners by writing or calling the address and phone number listed above.

Tara Liners strives to buy premium grade vinyl. However, since this vinyl is not manufactured or produced by Tara Liners, any failure due to material defects including, but not limited to fading, discoloration, staining or changes in physical characteristics are not covered under Tara Liners limited warranty. Any such material defects shall be referred to the manufacturer of such material who is solely responsible to the claim.

Tara Liners liner warranty does not apply to tears, punctures, damage caused by undue abuse, excessive strain, improper installation procedures, chemical damage regardless of origin or type of administration, fading, damage results from improper use of Salt-Chlorine Generation Systems, or acts of God such as ice damage or failure caused by exceptional temperature extremes, consumer negligence, pool cleaning equipment, scuffing, issues from draining your pool or improper assembly or installation. Decorative color trim printings used on the liner are excluded from our warranty coverage. If the liner fits poorly, or fails during installation, continued use of the liner without written consent by Tara Liners voids this warranty. We disclaim any liability for the cost of liner removal and reinstallation or water and chemical replacement. We expressly renounce and disclaim for consequential damages to property of purchaser or any other person. In addition, Tara Liners will not assume any liability if the pool installation violates local building codes.

This warranty gives you specific rights and you may also have other rights, which may vary from State to State. The warranty registration must be filled in online or mailed to Tara Liners within thirty (30) days of purchase; otherwise Tara Liners limited warranty will be invalid. Proof of purchase must be presented with any claim.

Vinyl Liner - Warranty for liners purchased before 01/01/2015

(For Tara Liners purchased before 01/01/2015)
Tara Liners warrants that this liner will not leak due to a seam separation under normal wear, exposure and usage for a period of twenty (20) years from date of purchase. This liner warranty has a twenty year limited pro-ration period. If Tara Liners confirms a defect in the liner of your claim during the first or second year, Tara Liners will either repair at no charge, or replace the liner on a product replacement basis.

After the second year has expired, a charge will be made equal to the following schedule based on suggested retail price at the time of replacement:

  • 3rd year 30%
  • 4th year 40%
  • 5th year 50%.
  • 6th year 60%
  • 7th year 70%
  • 8th - 20th year 80%

Tara Liners does not pay water or labor allowance on pro-rated warranties.

Tara Liners has no control of the installation or maintenance of the pool once the liner has been installed. It is up to the installer to make sure the liner is being installed in a pool identical to the dimensions given to Tara Liners for construction of the liner, and that the liner is being dropped in a suitable shell, free of rough spots under the liner (rust gravel, or any type of abrasive surfaces) to which the liner will come in contact. The most suitable type of surface to put under the liner is a very fine grade of pure sand or vermiculite.

If for some reason the liner does not appear to properly fit the pool, the installer should contact Tara Liners immediately before attempting to fill the pool with water.

Once the liner has been installed the water should be balanced to the recommended levels immediately! A guide for the correct water balance is outlined on the back of the warranty card. It is up to the homeowner to insure that the water is properly balanced at all times. Our warranty does not cover damage to the liner caused by an improper water balance, which can and will cause severe damage to the liner.

Although it is not a very frequent occurrence, it has been known for some time that ants, termites, and various other insects will sometimes eat holes in a vinyl liner. It might be wise to have an exterminator treat the ground in the area where a new pool is being constructed, or treat the ground in the pool area prior to installing the new liner in the pool.

This warranty is subject to the following additional terms and conditions:

A liner failure must be reported in writing or email directly to Tara Liners within thirty (30) days of the failure. You will then be contacted by an employee of Tara Liners who will let you know the steps to follow, to handle the situation. Tara Liners reserves the right to repair or replace, at the option of Tara Liners, any liner appearing to fail or improperly fit the pool. Tara Liners also reserves the right to authorize or elect a qualified pool repairman to make the necessary repairs in order for the liner to perform its basic functions. It is unwise to allow a pool to stand empty. If you experience an alleged defect in your liner, try to photograph or videotape the area in question prior to patching the liner. Quite often this will allow Tara Liners to make a determination of warranty prior to having the liner replaced.

Any questions regarding the terms and conditions of this warranty may be directed to the Warranty Department at Tara Liners by writing or calling the address and phone number listed above.

Tara Liners strives to buy premium grade vinyl. However, since this vinyl is not manufactured or produced by Tara Liners, any failure due to material defects including, but not limited to fading, discoloration, staining or changes in physical characteristics are not covered under Tara Liners limited warranty. Any such material defects shall be referred to the manufacturer of such material who is solely responsible to the claim.

Tara Liners liner warranty does not apply to tears, punctures, damage caused by undue abuse, excessive strain, improper installation procedures, chemical damage regardless of origin or type of administration, fading, damage results from improper use of Salt-Chlorine Generation Systems, or acts of God such as ice damage or failure caused by exceptional temperature extremes, consumer negligence, pool cleaning equipment, scuffing, issues from draining your pool or improper assembly or installation. Decorative color trim printings used on the liner are excluded from our warranty coverage. If the liner fits poorly, or fails during installation, continued use of the liner without written consent by Tara Liners voids this warranty. We disclaim any liability for the cost of liner removal and reinstallation or water and chemical replacement. We expressly renounce and disclaim for consequential damages to property of purchaser or any other person. In addition, Tara Liners will not assume any liability if the pool installation violates local building codes.

This warranty gives you specific rights and you may also have other rights, which may vary from State to State. The warranty registration must be filled in online or mailed to Tara Liners within thirty (30) days of purchase; otherwise Tara Liners limited warranty will be invalid. Proof of purchase must be presented with any claim.

Safety Cover - Mesh Safety Cover Warranty

Tara Safety Covers warrants to the original consumer purchaser that this mesh safety cover is free from defects in materials and workmanship when properly ordered, installed, used, and maintained, for a period of 15 years. If Tara Safety Covers confirms a defect in the safety cover of your claim during the first or second year, Tara Safety Covers will either repair at no charge, or replace the safety cover on a product replacement basis. The purchaser’s costs will be based on the length of time from the original date of purchase to the date the warranty claim is made.

The following schedule sets forth the percentage rate to be paid by the purchaser:

  • 3rd year 30%
  • 4th year 40%
  • 6th year 60%
  • 9th year - 15th year 90%

All repairs or replacements shall be F.O.B. Tara Safety Covers, Inc. plant.

Tara Safety Covers, Inc. will not be liable for the costs of freight, installation, service or labor costs, or other incidental or consequential damages. This warranty is in lieu of any other warranty, expressed or implied, and we neither assume nor authorize anyone else to assume for us any other obligation or liability. This warranty gives the original consumer purchaser specific legal rights. Purchaser may also have other rights which vary from state to state.

Limitations & Exclusions

This warranty relates only to manufacturing defects and does not include discoloration, damage or failure resulting from improper installation or if the safety cover has been subject to misuse, alterations, neglect, or abuse, or if the water level of the pool falls more than 18 inches below the pool coping during snow season. This warranty is not valid if this safety cover is installed on a size or shape of pool other than that for which it was designed, such as using a rectangular cover on a freeform pool.

Other Exlusions Include:

  • Tree limbs or other sharp objects pierce the safety cover
  • Animal damage
  • Fading of materials due to sun or chemical exposure
  • Abrasion from excessive wind moving safety cover, or abrasion from pool coping
  • Cigarette or other type of burn

It is the purchaser's responsibility to follow all safety instructions provided with the Tara Safety Covers Safety Cover product and to educate all users of the product as to its safe and proper use. At no time should anyone intentionally walk onto the safety cover.

Return Policy

Tara Safety Covers may instruct the purchaser to return the safety cover, freight prepaid, or send photographs of the defective cover, postage prepaid, to Tara Safety Covers Inc., 2294 Old 431 Hwy, Owens Cross Roads, AL 35763. Upon inspection of the return, the purchaser will be informed as soon as possible as to the disposition of the claim.

DOWNLOAD THE TARA MESH SAFETY COVER WARRANTYCARD

Safety Cover - Solid Safety Cover Warranty

Tara Safety Covers warrants to the original consumer purchaser that this solid pool safety cover is free from defects in materials and workmanship when properly ordered, installed, used, and maintained, for a period of 12 years. If Tara Safety Covers confirms a defect in the safety cover of your claim during the first or second year, Tara Safety Covers will either repair at no charge, or replace the cover on a product replacement basis. The purchaser’s costs will be based on the length of time from the original date of purchase to the date the warranty claim is made. The CUSTOMER WILL PAY 1/144 for each month or part there of elapsed since the original factory shipping date, of the current list price of the replacement safety cover, plus a 10% service and handling charge.

All repairs or replacements shall be F.O.B. Tara Safety Covers, Inc. plant.

Tara Safety Covers, Inc. will not be liable for the costs of freight, installation, service or labor costs, or other incidental or consequential damages. This warranty is in lieu of any other warranty, expressed or implied, and we neither assume nor authorize anyone else to assume for us any other obligation or liability. This warranty gives the original consumer purchaser specific legal rights. Purchaser may also have other rights which vary from state to state.

LIMITATIONS & EXCLUSIONS

This warranty relates only to manufacturing defects and does not include discoloration, damage or failure resulting from improper installation or if the safety cover has been subject to misuse, alterations, neglect, or abuse, or if the water level of the pool falls more than 18 inches below the pool coping during snow season. This warranty is not valid if this safety cover is installed on a size or shape of pool other than that for which it was designed, such as using a rectangular safety cover on a freeform pool.

OTHER EXCLUSIONS INCLUDE

  • Tree limbs or other sharp objects pierce the safety cover
  • Animal damage
  • Fading of materials due to sun or chemical exposure
  • Abrasion from excessive wind moving safety cover, or abrasion from pool coping
  • Cigarette or other type of burn

It is the purchaser's responsibility to follow all safety instructions provided with the Tara Safety Covers Solid Pool Safety Cover product and to educate all users of the product as to its safe and proper use. At no time should anyone intentionally walk onto the safety cover.

DOWNLOAD THE TARA SOLID SAFETY COVER WARRANTY CARD