We can supply you with our large template shipping bag that can easily handle most old covers. We do ask that you remove the hardware before sending the template. Also, due to the popularity of the template program and increased disposal cost we will have a simple service charge of just $35 per template.
Our team of experts will measure your template using our exclusive measuring system that records the precise size and shape of your template. Your new Tara replacement safety cover will fit in the same position as the original. If the exisiting cover was made by Tara, just send us the serial number. The serial number can be found on the warning label and on the label stitched to the underside of the cover.
Please keep in mind, sometimes straps have to be moved on the new cover. We may have to move the straps in situations such as; the cover material is different than the original, if there have been changes to the pool or to bring a safety cover into compliance with ASTM standards.
Terms and conditions:
There is a $183.59 charge, plus freight, if you want the template returned but you don’t order a new Tara safety cover. Some additional conditions may apply.
Tara will not pay freight on templates.
The following will result in template refusal. Templates refused for any reason will be returned to sender freight collect:
Receipt of templates in any of the above conditions will result in refusal and they will be returned freight collect.
*Templates failing to meet the above criteria may be ordered by using the Tara A-B Measuring APP to measure ALL anchor locations and several points on each side of pool, used to determine overlap dimensions. The app will plot the measurements as you go, preventing errors. For details and to download visit, www.tarapools.com/tara-ab.
Templates will only be held for two weeks after they are quoted.
If a template is to be sent back, arrangements MUST BE MADE at the time the RMA is issued.
Quotes on templates are only valid for 60 days. If they are ordered after the 60 days, the quote will be revised.
When your shipping bag arrives, fold your old cover until it will fit inside. Once you put it in the bag, cinch the bag tight and tie it shut. If you are not using a template return bag, please make sure the RMA# is clearly marked on the template.
Write the RMA number on the return address label on the bag and drop the template off at your local distributor or send it to:
2294 Old 431 Hwy.
Owens Cross Roads, AL 35763